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¡Hola! Suite has many features for your team:
Save on labor
Focus on sales strategies while ¡Hola! Suite takes care of you.
Satisfaction survey
Take a satisfaction survey on each service.
Fast service
Receive all messages instantly, without having to access different communication channels.
Count on the virtual agent
Diversify your company's communication by creating different chatbots to run all the service flowcharts your company needs.
Integrate your social networks
Unify the service and have the resources of the main social networks available for your conversations, such as sending files, audios, emojis, pre-registered template messages and several other resources to make your interactions even more dynamic.
Dynamic opening hours
Register the opening hours of your teams dynamically.
Identify all services
At ¡Hola!, you have unique service protocols.
Customizable service queues
Create queues for your service and give access to those who really matter, being able to create different queues for different service teams.
Charts and dashboards
View information such as the average service time, the main reasons that lead customers to contact and the performance of service agents.
Who is the ¡Hola! Suite for?
Companies from
different segments
¡Hola! meets the specific needs of each sector, offers resources that improve the efficiency and productivity of all types of companies.
Businesses of
different sizes
A flexible, adaptable and scalable platform for business management, regardless of the size or sector in which they operate.
Who doesn't want to
miss business opportunities
Be present simultaneously where your customers need you: on social networks and whenever they want.
Customer journey
Too many channels and your team is no longer able to see everything quickly.
Situations of stress and discomfort on the part of your client with the service and overload of the team.
With ¡Hola! this doesn't happen! We are a platform that centralizes information, automates processes, customizes service, allows monitoring of results, is scalable, integrates with other tools and offers specialized technical support.
Your team will be able to easily organize all services and further retain your customers with an excellent and agile service.
