The best of technology working for you
Choose the most suitable plan for your company to take off your sales and customer service.
Basic
Ideal for those who want to grow using the largest conversation channel in Brazil.
From
$217/monthly
- 3 users included
- Messenger
- Webchat
- Telegram
- Telephony
All plans have an activation fee.
Essencial
Make more sales by talking to prospects on some of the world's top social networks.
From
$340/monthly
- 3 users included
- Messenger
- Webchat
- Telegram
- Telephony
All plans have an activation fee.
Premium
For large companies to expand their touchpoints and offer a complete experience via text and voice.
From
$530/monthly
- 3 users included
- Messenger
- Webchat
- Telegram
- Telephony
All plans have an activation fee.
Automations and extra features
| Description | Included | Unlimited | Customizable |
|---|---|---|---|
| Chatbots |  | | |
| Entry service communication flow | | | |
| Outbound service flowcharts | | | |
| Transfers of service to attendant | | | |
| Transfers of service to department | | | |
| Message shortcuts | | | |
| Service queue | | | |
| Creating internal groups | | | |
| One-to-one internal chat | | | |
| Service tags | | | |
| Customer service reasons | | | |
| Service notes | | | |
| Real-time chat monitoring | | |  |
| Opening hours | | | |
| Holidays | | | |
| Message templates | | | |
| Queue sorting by priority level | | | |
| Alerts and notifications | | | |
| Satisfaction survey | | | |
| Sending files (documents, audio and video) | | | |
Management tools
| Description | Included | Unlimited | Customizable |
|---|---|---|---|
| Graphics | | | |
| Dashboards | | | |
| Customizable filters | | | |
| Customer service audit | | | |
| Connection to Looker Studio - Google | | | |
Management of information, access and security
| Description | Included | Unlimited | Customizable |
|---|---|---|---|
| Automatic system backup | | | |
| Conversation history | | | |
| Unique service protocols | | | |
| Audio recording and storage | | | |
| Full contact timeline | | | |
| Contact management (clients, leads, prospects and suppliers) | | | |
| Department management | | | |
| Sending history via email | | | |
| Allowed network access control | | | |
| Permission | | | |
| General operating parameters | | | |
Integrations
| Description | Included | Unlimited | Customizable |
|---|---|---|---|
| | | |
| Mobile application | | | |
| SMS gateways | | | |
| Webhooks and API for consumption | | | |
| API integrations | | | |
Costumer success
| Description | Included | Unlimited | Customizable |
|---|---|---|---|
| 24 hour support | | | |
| Onboarding and exclusive journey for your company | | | |
| Consultative and customized training during deployment | | | |
| No message plan hires | | | |
| Platform configuration and standardization setup | | | |
| WhatsApp API activation setup included | | | |
Go further with our telephony service
More than making calls, have complete and secure management of your calls.
- Call management;
- Platform native softphone;
- Call storage;
- Inbound communication flow for calls;
- Outbound communication flow for calls;
- Telephony center;
- Customized settings (extensions and trunks).
¡Hola! Suite advantages
Support
24/7
Activation of
WhatsApp API
Custom
training
